Frequently Asked Questions
Akij eStore is the official digital marketplace for Akij Group's diverse range of products. It offers direct-to-consumer access to building materials, essential groceries, electronics, lubricants, livestock feed, and more — all delivered across Bangladesh.
We have partnered with Redx, a leading courier service in Bangladesh, to deliver your products reliably and safely.
Service Zones:
- Same District (Currently Dhaka City): Core metropolitan areas
- Subarea: Adjacent zones including Dhaka City, Gazipur, Narayanganj, etc.
- Outside District: Other designated districts across Bangladesh
Note: Currently we are operating nationwide.
Yes. Whether you're a contractor needing ready-mix concrete or a farm owner sourcing animal feed, you can place bulk orders. Contact our B2B support team for custom pricing and logistics.
Absolutely. Our product pages include detailed specs, and our blog offers practical guides.
Shipping charges are calculated based on the weight, product category, and delivery zone. The final amount is shown at checkout.
We accept returns if:
The product is damaged or defective
You received the wrong item
Refunds or replacements are processed within 7 working days of receiving the returned product.
To request a return or replacement, please contact our support team by:
Toll-Free Hotline: 08000555777
Email: estore@akijresource.com
Mention your Order ID and briefly describe the issue. Our team will guide you through the return process and arrange a resolution promptly.