Your Guide to Akij Resource Shipping & Delivery
āĻĄā§āĻ˛āĻŋāĻāĻžāĻ°āĻŋ āĻāĻžāĻāĻžāĻ°ā§āĻ
āĻāĻŽāĻ°āĻž āĻŦāĻžāĻāĻ˛āĻžāĻĻā§āĻļā§āĻ° āĻļā§āĻ°ā§āĻˇāĻ¸ā§āĻĨāĻžāĻ¨ā§āĻ¯āĻŧ āĻā§āĻ°āĻŋāĻ¯āĻŧāĻžāĻ° āĻ¸āĻžāĻ°ā§āĻāĻŋāĻ¸ Redx-āĻāĻ° āĻ¸āĻžāĻĨā§ āĻ āĻāĻļā§āĻĻāĻžāĻ°āĻŋāĻ¤ā§āĻŦ āĻāĻ°ā§āĻāĻŋ, āĻ¯āĻžāĻ¤ā§ āĻāĻĒāĻ¨āĻžāĻ° āĻĒāĻŖā§āĻ¯ āĻ¨āĻŋāĻ°āĻžāĻĒāĻĻ āĻ āĻ¨āĻŋāĻ°ā§āĻāĻ°āĻ¯ā§āĻā§āĻ¯āĻāĻžāĻŦā§ āĻĄā§āĻ˛āĻŋāĻāĻžāĻ°āĻŋ āĻāĻ°āĻž āĻ¯āĻžāĻ¯āĻŧāĨ¤
āĻ¸āĻžāĻ°ā§āĻāĻŋāĻ¸ āĻā§āĻ¨āĻ¸āĻŽā§āĻš:
- āĻāĻāĻ āĻā§āĻ˛āĻž (āĻŦāĻ°ā§āĻ¤āĻŽāĻžāĻ¨ā§ āĻĸāĻžāĻāĻž āĻļāĻšāĻ°): āĻŽā§āĻ˛ āĻŽāĻšāĻžāĻ¨āĻāĻ° āĻāĻ˛āĻžāĻāĻž
- āĻ¸āĻžāĻŦāĻāĻ°āĻŋāĻ¯āĻŧāĻž: āĻ¸āĻāĻ˛āĻā§āĻ¨ āĻ āĻā§āĻāĻ˛ āĻ¯ā§āĻŽāĻ¨ āĻĸāĻžāĻāĻž āĻ¸āĻŋāĻāĻŋ, āĻāĻžāĻā§āĻĒā§āĻ°, āĻ¨āĻžāĻ°āĻžāĻ¯āĻŧāĻŖāĻāĻā§āĻ āĻāĻ¤ā§āĻ¯āĻžāĻĻāĻŋ
- āĻā§āĻ˛āĻžāĻ° āĻŦāĻžāĻāĻ°ā§: āĻŦāĻžāĻāĻ˛āĻžāĻĻā§āĻļā§āĻ° āĻ
āĻ¨ā§āĻ¯āĻžāĻ¨ā§āĻ¯ āĻ¨āĻŋāĻ°ā§āĻ§āĻžāĻ°āĻŋāĻ¤ āĻā§āĻ˛āĻž
āĻ¨ā§āĻ: āĻŦāĻ°ā§āĻ¤āĻŽāĻžāĻ¨ā§ āĻāĻŽāĻ°āĻž āĻ¸āĻžāĻ°āĻžāĻĻā§āĻļā§ āĻĄā§āĻ˛āĻŋāĻāĻžāĻ°āĻŋ āĻ¸ā§āĻŦāĻž āĻĻāĻŋāĻā§āĻāĻŋāĨ¤
Delivery Coverage
We have partnered with Redx, a leading courier service in Bangladesh, to deliver your products reliably and safely.
Service Zones:Â
- Same District (Currently Dhaka City): Core metropolitan areas
- Subarea: Adjacent zones including Dhaka City, Gazipur, Narayanganj, etc.
- Outside District: Other designated districts across Bangladesh
 Note: Currently we are operating nationwide.
āĻāĻ¨ā§āĻŽāĻžāĻ¨āĻŋāĻ āĻĄā§āĻ˛āĻŋāĻāĻžāĻ°āĻŋ āĻ¸āĻŽāĻ¯āĻŧ
āĻā§āĻ¨ | āĻāĻ¨ā§āĻŽāĻžāĻ¨āĻŋāĻ āĻ¸āĻŽāĻ¯āĻŧ |
āĻĸāĻžāĻāĻžāĻ° āĻāĻŋāĻ¤āĻ°ā§ | ā§Ģ āĻāĻ°ā§āĻŽāĻĻāĻŋāĻŦāĻ¸ |
āĻ¸āĻžāĻŦāĻāĻ°āĻŋāĻ¯āĻŧāĻž / āĻā§āĻ˛āĻž āĻŦāĻžāĻāĻ°ā§ | ā§ āĻāĻ°ā§āĻŽāĻĻāĻŋāĻŦāĻ¸ |
āĻāĻ°ā§āĻŽāĻĻāĻŋāĻŦāĻ¸: āĻ¸ā§āĻ˛āĻ¸ āĻ āĻ āĻĒāĻžāĻ°ā§āĻļāĻ¨: āĻ¸āĻĒā§āĻ¤āĻžāĻšā§ ā§ āĻĻāĻŋāĻ¨ (āĻ¸āĻ°āĻāĻžāĻ°āĻŋ āĻā§āĻāĻŋāĻ° āĻĻāĻŋāĻ¨ āĻŦāĻžāĻĻā§), āĻŦā§āĻ¯āĻžāĻāĻāĻŋāĻ āĻĻāĻŋāĻ¨: āĻ¸ā§āĻā§āĻ¯āĻžāĻ¨ā§āĻĄāĻžāĻ°ā§āĻĄ āĻŦā§āĻ¯āĻžāĻāĻāĻŋāĻ āĻĻāĻŋāĻ¨
- āĻĄā§āĻ˛āĻŋāĻāĻžāĻ°āĻŋ āĻ¸āĻŽāĻ¯āĻŧ āĻāĻ¨ā§āĻŽāĻžāĻ¨āĻŋāĻ; āĻ˛āĻāĻŋāĻ¸ā§āĻāĻŋāĻ āĻā§āĻ¯āĻžāĻ˛ā§āĻā§āĻ, āĻĒāĻ°āĻŋāĻŦāĻšāĻ¨ āĻā§āĻˇāĻ¤āĻŋ āĻŦāĻž āĻĒā§āĻ°āĻžāĻā§āĻ¤āĻŋāĻ āĻĻā§āĻ°ā§āĻ¯ā§āĻā§āĻ° āĻāĻžāĻ°āĻŖā§ āĻŦāĻŋāĻ˛āĻŽā§āĻŦ āĻšāĻ¤ā§ āĻĒāĻžāĻ°ā§
Estimated Delivery Time
Zone | Estimated Timeframe |
Inside Dhaka | 5 business days |
Subarea / Outside District | 7 business days |
- Business Days: Sales & Operation: 7 Days in a week (excluding public holidays). Banking Days: Standard Banking Days.
- Delivery timelines are estimates and may vary due to logistical constraints, freight damage or any kind of natural disaster.Â
āĻļāĻŋāĻĒāĻŋāĻ āĻ āĻĄā§āĻ˛āĻŋāĻāĻžāĻ°āĻŋ āĻāĻžāĻ°ā§āĻ
āĻāĻ˛āĻžāĻāĻž | ā§§ āĻā§āĻāĻŋ āĻĒāĻ°ā§āĻ¯āĻ¨ā§āĻ¤ | ā§¨ āĻā§āĻāĻŋ āĻĒāĻ°ā§āĻ¯āĻ¨ā§āĻ¤ |
āĻāĻāĻ āĻā§āĻ˛āĻž | āĻāĻžāĻāĻž Â ā§Ģā§Ļ | āĻāĻžāĻāĻž ā§Ŧā§Ģ |
āĻ¸āĻžāĻŦāĻāĻ°āĻŋāĻ¯āĻŧāĻž | āĻāĻžāĻāĻž ā§Žā§Ļ | āĻāĻžāĻāĻž ā§¯ā§Ģ |
āĻā§āĻ˛āĻžāĻ° āĻŦāĻžāĻāĻ°ā§ | āĻāĻžāĻāĻž ā§§ā§Ļā§Ļ | āĻāĻžāĻāĻž ā§§ā§¨ā§Ļ |
āĻ āĻ¤āĻŋāĻ°āĻŋāĻā§āĻ¤ āĻāĻāĻ¨ āĻāĻžāĻ°ā§āĻ:
- āĻĸāĻžāĻāĻž/āĻ¸āĻžāĻŦāĻāĻ°āĻŋāĻ¯āĻŧāĻž: āĻĒā§āĻ°āĻ¤āĻŋ āĻ āĻ¤āĻŋāĻ°āĻŋāĻā§āĻ¤ āĻā§āĻāĻŋāĻ¤ā§ ā§§ā§Ģ āĻāĻžāĻāĻž
- āĻā§āĻ˛āĻž āĻŦāĻžāĻāĻ°ā§: āĻĒā§āĻ°āĻ¤āĻŋ āĻ āĻ¤āĻŋāĻ°āĻŋāĻā§āĻ¤ āĻā§āĻāĻŋāĻ¤ā§ ā§¨ā§Ļ āĻāĻžāĻāĻž
- āĻāĻāĻŋāĻ āĻāĻ¸ā§āĻ¨āĻ¸āĻŋā§āĻžāĻ˛Â āĻĒāĻŖā§āĻ¯ā§āĻ° āĻā§āĻˇā§āĻ¤ā§āĻ°ā§, āĻĢā§āĻ°āĻŋ āĻĄā§āĻ˛āĻŋāĻāĻžāĻ°āĻŋ āĻĒā§āĻ¤ā§Â āĻ¨ā§āĻ¯ā§āĻ¨āĻ¤āĻŽÂ āĻ āĻ°ā§āĻĄāĻžāĻ°Â āĻŽā§āĻ˛ā§āĻ¯Â  āĻšāĻŦā§Â ā§Ģā§¯ā§¯Â āĻāĻžāĻāĻž
Shipping & Delivery Charges
|
Area |
Up to 1â¯Kg |
Up to 2â¯Kg |
|
Same District |
BDTâ¯50 |
BDTâ¯65 |
|
Subarea |
BDTâ¯80 |
BDTâ¯95 |
|
Outside District |
BDTâ¯100 |
BDTâ¯120 |
Extra Weight Charges:
- Dhaka/Subarea: â¯BDT 15.00 per additional kg
- Outside District: BDTâ¯20.00 per additional kg
- For Akij Essential products, MOQ( Minimum Order Quantity) will be BDT 599 to qualify for free delivery.
āĻā§āĻ¯āĻžāĻļ āĻ āĻ¨ āĻĄā§āĻ˛āĻŋāĻāĻžāĻ°āĻŋ
āĻā§āĻ¯āĻžāĻļ āĻ āĻ¨ āĻĄā§āĻ˛āĻŋāĻāĻžāĻ°āĻŋ āĻŦā§āĻ¯āĻŦāĻšāĻžāĻ°ā§ āĻāĻžāĻ°ā§āĻ āĻĒā§āĻ°āĻ¯ā§āĻā§āĻ¯ āĻšāĻŦā§ āĻ¨āĻŋāĻŽā§āĻ¨āĻ°ā§āĻĒ:
- āĻĸāĻžāĻāĻžā§: ā§Ļ% āĻ¸āĻžāĻ°ā§āĻāĻŋāĻ¸ āĻāĻžāĻ°ā§āĻ
- āĻ¸āĻžāĻŦ–āĻāĻ°āĻŦāĻžāĻ¨ āĻ āĻĸāĻžāĻāĻžāĻ° āĻŦāĻžāĻāĻ°ā§: ā§§% āĻ¸āĻžāĻ°ā§āĻāĻŋāĻ¸ āĻāĻžāĻ°ā§āĻ
āĻāĻĒāĻ¨āĻžāĻ° āĻĒā§āĻŽā§āĻ¨ā§āĻā§ āĻ āĻ¨ā§āĻ¤āĻ°ā§āĻā§āĻā§āĻ¤ āĻĨāĻžāĻāĻŦā§:
- āĻĒāĻŖā§āĻ¯ā§āĻ° āĻŽā§āĻ˛ā§āĻ¯
- āĻĒā§āĻ°āĻ¯ā§āĻā§āĻ¯ āĻĄā§āĻ˛āĻŋāĻāĻžāĻ°āĻŋ āĻĢāĻŋ (āĻāĻāĻ¨ āĻ āĻā§āĻ¨ āĻ āĻ¨ā§āĻ¯āĻžāĻ¯āĻŧā§)
Cash on Delivery (COD)
We offer 1% service charge for Sub-Urban and Outside Dhaka and 0% for Dhaka on COD. You pay only:Â
- Product price
- Applicable delivery fee (based on weight and zone)
Order Tracking & Receiving
- Confirmation: SMS and/or email once the order is confirmed.
- Tracking: Redx tracking number provided post-dispatch for live status.
- Receiving: Inspect your package before accepting. Report any damage immediately if noticed.
āĻ āĻ°ā§āĻĄāĻžāĻ° āĻā§āĻ°ā§āĻ¯āĻžāĻāĻŋāĻ āĻ āĻ°āĻŋāĻ¸āĻŋāĻāĻŋāĻ
- āĻ¨āĻŋāĻļā§āĻāĻŋāĻ¤āĻāĻ°āĻŖ: āĻ āĻ°ā§āĻĄāĻžāĻ° āĻāĻ¨āĻĢāĻžāĻ°ā§āĻŽ āĻšāĻ˛ā§ āĻāĻ¸ āĻāĻŽ āĻāĻ¸ Â āĻāĻŦāĻ/āĻ āĻĨāĻŦāĻž āĻāĻŽā§āĻāĻ˛ āĻĒāĻžāĻ āĻžāĻ¨ā§ āĻšāĻŦā§āĨ¤
- āĻā§āĻ°ā§āĻ¯āĻžāĻāĻŋāĻ: āĻĄāĻŋāĻ¸āĻĒā§āĻ¯āĻžāĻā§āĻ° āĻĒāĻ° āĻ°ā§āĻĄ āĻā§āĻ¸ āĻā§āĻ°ā§āĻ¯āĻžāĻāĻŋāĻ āĻ¨āĻŽā§āĻŦāĻ° āĻĒā§āĻ°āĻĻāĻžāĻ¨ āĻāĻ°āĻž āĻšāĻŦā§āĨ¤
- āĻ°āĻŋāĻ¸āĻŋāĻāĻŋāĻ: āĻĒāĻŖā§āĻ¯ āĻā§āĻ°āĻšāĻŖā§āĻ° āĻāĻā§ āĻ āĻŦāĻļā§āĻ¯āĻ āĻĒāĻ°āĻŋāĻĻāĻ°ā§āĻļāĻ¨ āĻāĻ°ā§āĻ¨āĨ¤ āĻā§āĻ¨ā§ āĻā§āĻˇāĻ¤āĻŋ āĻĨāĻžāĻāĻ˛ā§ āĻ¤āĻž āĻ¸āĻā§āĻā§ āĻ¸āĻā§āĻā§ āĻāĻžāĻ¨āĻžāĻ¨āĨ¤
Customer Support
Eligible returns and exchanges are governed as follows:
Need help with delivery, returns, or refunds?
- Email: estore@akijresource.com
- Hotline: 08000555777
Support Hours:Â 7 Days a week (including Fridays, Exception: Govt. Holidays), 9:00 AM â 6:00 PM
āĻāĻžāĻ¸ā§āĻāĻŽāĻžāĻ° āĻ¸āĻžāĻĒā§āĻ°ā§āĻ
āĻ¯ā§āĻā§āĻ¯ āĻ°āĻŋāĻāĻžāĻ°ā§āĻ¨ āĻāĻŦāĻ āĻāĻā§āĻ¸āĻā§āĻā§āĻ āĻ¨āĻŋāĻŽā§āĻ¨ā§āĻā§āĻ¤ āĻ¨ā§āĻ¤āĻŋāĻŽāĻžāĻ˛āĻž āĻ āĻ¨ā§āĻ¯āĻžāĻ¯āĻŧā§ āĻĒāĻ°āĻŋāĻāĻžāĻ˛āĻŋāĻ¤ āĻšāĻŦā§:
āĻĄā§āĻ˛āĻŋāĻāĻžāĻ°āĻŋ, āĻ°āĻŋāĻāĻžāĻ°ā§āĻ¨ āĻŦāĻž āĻ°āĻŋāĻĢāĻžāĻ¨ā§āĻĄ āĻŦāĻŋāĻˇā§ā§ āĻ¸āĻšāĻžā§āĻ¤āĻž āĻāĻžāĻ¨?
- āĻāĻŽā§āĻāĻ˛: estore@akijresource.com
- āĻšāĻāĻ˛āĻžāĻāĻ¨: ā§Ļā§Žā§Ļā§Ļā§Ļā§Ģā§Ģā§Ģā§ā§ā§
- āĻ¸āĻžāĻĒā§āĻ°ā§āĻ āĻ¸āĻŽāĻ¯āĻŧ: āĻ¸āĻĒā§āĻ¤āĻžāĻšā§ ā§ āĻĻāĻŋāĻ¨ (āĻļā§āĻā§āĻ°āĻŦāĻžāĻ°āĻ¸āĻš; āĻ¸āĻ°āĻāĻžāĻ°ā§ āĻā§āĻāĻŋ āĻŦā§āĻ¯āĻ¤ā§āĻ¤), āĻ¸āĻāĻžāĻ˛ ā§¯:ā§Ļā§Ļ â āĻ¸āĻ¨ā§āĻ§ā§āĻ¯āĻž ā§Ŧ:ā§Ļā§Ļ
Policy Updates
AKIJ eStore reserves the right to modify this policy at any time without prior notice. The latest version will always be published on our website and becomes effective immediately.
 By placing an order with AKIJ eStore, you agree to and understand the terms of this policy.
āĻ¨ā§āĻ¤āĻŋāĻŽāĻžāĻ˛āĻž āĻāĻĒāĻĄā§āĻ
āĻāĻāĻŋāĻ āĻ–āĻ¸ā§āĻā§āĻ° āĻ¯ā§āĻā§āĻ¨ā§ āĻ¸āĻŽāĻ¯āĻŧ āĻĒā§āĻ°ā§āĻŦ āĻā§āĻˇāĻŖāĻž āĻāĻžā§āĻžāĻ āĻāĻ āĻ¨ā§āĻ¤āĻŋāĻŽāĻžāĻ˛āĻž āĻĒāĻ°āĻŋāĻŦāĻ°ā§āĻ¤āĻ¨ āĻāĻ°āĻžāĻ° āĻ āĻ§āĻŋāĻāĻžāĻ° āĻ¸āĻāĻ°āĻā§āĻˇāĻŖ āĻāĻ°ā§āĨ¤ āĻ¸āĻ°ā§āĻŦāĻļā§āĻˇ āĻ¸āĻāĻ¸ā§āĻāĻ°āĻŖ āĻ¸āĻŦāĻ¸āĻŽāĻ¯āĻŧ āĻāĻŽāĻžāĻĻā§āĻ° āĻāĻ¯āĻŧā§āĻŦāĻ¸āĻžāĻāĻā§ āĻĒā§āĻ°āĻāĻžāĻļāĻŋāĻ¤ āĻšāĻŦā§ āĻāĻŦāĻ āĻ¤āĻžā§āĻā§āĻˇāĻŖāĻŋāĻāĻāĻžāĻŦā§ āĻāĻžāĻ°ā§āĻ¯āĻāĻ° āĻšāĻŦā§āĨ¤
āĻāĻāĻŋāĻ āĻ–āĻ¸ā§āĻā§āĻ° –āĻ āĻ āĻ°ā§āĻĄāĻžāĻ° āĻĒā§āĻ°āĻĻāĻžāĻ¨ āĻāĻ°āĻžāĻ° āĻŽāĻžāĻ§ā§āĻ¯āĻŽā§ āĻāĻĒāĻ¨āĻŋ āĻāĻ āĻ¨ā§āĻ¤āĻŋāĻŽāĻžāĻ˛āĻžāĻ° āĻļāĻ°ā§āĻ¤āĻ¸āĻŽā§āĻš āĻŦā§āĻā§ āĻāĻŦāĻ āĻŽā§āĻ¨ā§ āĻ¨āĻŋāĻ¤ā§ āĻ¸āĻŽā§āĻŽāĻ¤ āĻšāĻā§āĻā§āĻ¨āĨ¤